Privacy Policy

Tri-Matic Spring, Inc. (“Tri-Matic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at trimaticspring.com (the “Site”), how we use and protect it, and the choices you have.

1. Information We Collect

Information you provide

When you submit a request for quote (RFQ), contact us, or otherwise communicate with us, we collect the information you choose to provide — such as your name, company, email address, phone number, the details and files describing your part or application, and any other information contained in your message.

Information collected automatically

When you visit the Site, our servers and analytics tools may automatically record information such as your browser type, device, the page that referred you, the pages you view, and the date and time of your visit. Where possible, we collect domain-level information rather than information that personally identifies you.

2. How We Use Your Information

We use the information we collect to:

• respond to your RFQs, questions, and other inquiries;
• prepare quotations and fulfill and support orders;
• communicate with you about your orders or requests;
• operate, maintain, and improve the Site and our products and services; and
• comply with our legal obligations.

If you provide a mailing address, we will use it only to send the materials you requested. If you provide a phone number, we will use it only to contact you regarding your order or inquiry.

3. Cookies & Analytics

The Site uses cookies and similar technologies, and we use Google Analytics to understand how visitors interact with the Site — for example, the pages visited, time spent on the Site, links clicked, and traffic sources. This information is aggregated and is not used to personally identify you. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some features of the Site may not function properly without them. You can learn more about how Google uses data and opt out of Google Analytics using the tools that Google provides.

4. How We Share Information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing. We may share information with trusted service providers who perform functions on our behalf — such as website hosting, email, or analytics — under obligations of confidentiality, and we may disclose information when required by law or when necessary to protect our rights, property, or safety.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may opt out of non-transactional emails at any time by following the unsubscribe instructions in the message or by contacting us. You may also request that we update or delete personal information you have provided, and we will honor such requests as required by applicable law.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

8. Children’s Privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted to this page, and we will update the “Effective” date above accordingly.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.